Privacy policy

1. Data controller

The controller of personal data processed in connection with this website and contact inquiries is:

2. What data we process

Depending on how you contact us, we may process:

• identification and contact details (name, email, phone number),
• content of your message and the topic of the inquiry,
• technical data related to website use (e.g. cookies, if you consent).

3. Purpose and legal basis

We process personal data in order to:

• respond to inquiries and handle reservations / sales / export requests (Art. 6(1)(b) or (f) GDPR),
• comply with legal obligations where applicable (Art. 6(1)(c) GDPR),
• operate the website and remember cookie preferences based on your consent (Art. 6(1)(a) GDPR).

4. Recipients and transfers

Data may be processed by trusted providers needed to run the website and communication (e.g. hosting, email). We do not sell personal data. Where tools involve transfers outside the EEA, appropriate safeguards are applied as required by GDPR.

5. Retention

Inquiry data is kept for as long as needed to handle the matter and for a reasonable period afterwards for correspondence continuity and legal claims, unless a longer period is required by law.

6. Your rights

You may request access, rectification, erasure, restriction, objection, and data portability where applicable. You may also withdraw consent at any time (without affecting prior processing) and lodge a complaint with the Polish DPA (UODO).

To exercise your rights, write to info@chinchilla4you.com.

7. Cookies

The site may use cookies and similar technologies. You can manage preferences via the cookie banner on the website. Essential cookies may be required for basic functionality.